• BGB Discount Policy: - Only BGB ARMY [Serving/Retired] and their Spouse & Children’s are entitled for Army discount.
• Please note that it is mandatory to provide a copy of BGB/Army Id Card / passport / NID card at the time of check-in.
• Payment Method:
1. Bank Details: Account Name: ………………………..
Account Number: …………………., Bank: …………………..
2. Bkash Merchant Account: 01811600526 (Please mention your reservation number as reference).
• Cancellation / Date Change Policy: Before check-in [72 hours 0%], [72-48 hours 10%], [48-24 hours 25%], [24 hours 50%]
charge will be applied.
• Complimentary Services: Complimentary Buffet Breakfast, Gym, Swimming Pool & Airport Shuttle Service.
• For Airport/Railway shuttle service please call our Reservation.
• Check-in & Checkout Policy: Our standard check-in time is after 02:00 pm & check-out time is before 12:00 pm.
• Early Check-in Policy: Subject to availability early check-in before 12 pm 25% charge will be applied.
• Late Check-out Policy: Subject to availability late check-out after [12 pm to 2 pm 25%], [2 pm to 6 pm 50%), after 6 pm full day
charge will be applied.
• Extra Bed Policy: BDT 1500/- per night inclusive of Complimentary services. (Mandatory of children aged 10 years & above)
• Child Policy: Breakfast will be complementary for child up to 5 years. Child age (6-9) Add Extra breakfast charge 50%.
• Pet Policy: No pets are allowed inside the premises/property.
• Smoking Policy: All guest rooms are non-smoking. Smoking is allowed only at designated area inside the property.
• Weapon Carrier: Guest are not allowed to stay room with weapon. In such cases guest my handed over the weapon &
ammunition to the hotel security office.
• Outside food is not allowed inside the hotel.
• Only registered number of guest are allowed to stay in to our property.
• Please do not hesitate to communicate with us for any further information.